Wednesday evening the Stuart McDonald’s officially ushered in the future of the franchise with its Re-Grand Opening ceremony. The renovated McDonald’s features a new play area, dining space, and digital drive-thru video boards. However, arguably the most impressive change is the installation of two order kiosks. These kiosks allow up to four patrons to order and pay for their food without visiting the counter.
McDonald’s has also added the Guest Experience Liaison position to greet and assist all customers. Customer service and technology are central to McDonald’s “Vision 2020” campaign. Owner Steve Mathson explains how these two components have benefited the Stuart community for 25 years. “We’re still a community restaurant. We’re here to serve great food with great service to residents of Stuart and those traveling in. The change has been the way in which we do that. We want to keep up with the times. We want to make sure that we’re able to provide our customers the new, exciting look. But the bones are still here, the foundation of being a part of the Stuart community is still number one for us.”
Midwest Senior Services (MSS), one of the newest small businesses to come to Stuart, also had a ribbon cutting and open house Wednesday evening. The business, located in the historic clock tower building downtown, provides consultant services for nursing homes and care centers. MSS has eight employees but would like to have about a dozen in the next couple months. Consultant Hayley Venard tells Raccoon Valley Radio that she and the rest of the business is excited to be a part of the Stuart community and looks forward to giving back in the future. That idea of giving back began last night with a hat and coat collection to be distributed to West Central Valley schools.